Additional programs I've led

Advisory work with an insurance agency modernizing how policy and client workflows moved between agents, carriers, and back-office staff. The focus was replacing manual handoffs and spreadsheet tracking with structured, auditable process — reducing the time from quote to bound policy and cutting the errors that come from re-keying data across disconnected tools.

Engagement centered on process mapping, technology selection, and integration strategy across carrier systems, agency management software, and document handling — advising on where automation paid off immediately versus where it needed guardrails given compliance and record-keeping requirements specific to insurance.

A system for coordinating facilities work and the people who perform it — work order intake and assignment, technician scheduling, and status tracking from request through completion, replacing informal phone-and-paper coordination with a single system of record.

Built to keep managers and field staff aligned in real time: visibility into open versus completed work, workload across a team, and the history needed to spot recurring issues at a given site or asset rather than treating every request as a one-off.

A platform for running dock-diving competitions — a niche canine sport judged on jump distance and air time — covering event registration, heat and bracket scheduling, and live scoring at the dock.

The operational challenge was speed and accuracy under event-day conditions: judges and scorekeepers needed a fast, error-resistant way to record results and have standings, rankings, and qualification status update immediately for competitors and spectators alike.

A system for tracking electrical distribution assets — poles, transformers, lines, and related infrastructure — giving utility staff a reliable record of what equipment exists, where it is, and its condition and maintenance history.

Field data collection fed a central inventory used for maintenance planning, outage response, and regulatory reporting, replacing fragmented paper records and tribal knowledge with a searchable, geographically organized asset base.

A content management and delivery platform for a publisher moving print-first products to a sustainable digital operation — authoring and editorial workflow, issue and article publishing, and subscriber access control across web and digital editions.

Work balanced editorial usability against the technical needs of paywalled, subscription-based delivery — reliable entitlement checks, clean archives, and a publishing workflow editorial staff could run without engineering support day to day.

A consumer-facing timeline product — a personal record of life events and milestones — with a distinguishing feature: consent and provenance for shared or sensitive entries were verified using Ethereum-based blockchain records, giving users a tamper-evident way to prove who agreed to what, and when.

The work explored an early, practical use of blockchain outside finance — anchoring consent events to the chain while keeping the everyday product experience simple for non-technical consumers who never needed to think about the underlying mechanism.